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A few days before arrival, you will receive an email or a message from VIKEY with a link (e.g. https://guest.vikey.it/checkin/xxxxxxx) to enter your personal details and register them securely.

Please make sure to complete the registration before arrival.

STEP 1

Done


Once the registration is completed, you will receive a link (e.g. https://guest.vikey.it/reservations/xxxxxxx) with all the useful information on how to reach and access the apartment.

Please make sure to read the instructions carefully.

STEP 2

Done


Open the link, where you will find a video showing the route and a description of how to reach the apartment.

Please make sure to watch the video before arriving.

STEP 3

Done


Once you are in front of the apartment, use the same link where you will find two buttons to open both the main entrance door and the apartment door. To help you, we have included a video on how to use the electronic lock.

Please make sure you have internet access when you arrive at the apartment.

STEP 4

Done


You're done! Enjoy your stay.

STEP 5